🔒 Privacy Policy

1. Introduction

KoalaFi App ("KoalaFi," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website koalafiapp.com and use our services.

Please read this privacy policy carefully. By using our services, you consent to the practices described in this policy.

2. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide when applying for financing, including:

• Full name and date of birth
• Social Security Number (for verification)
• Home address and phone number
• Email address
• Employment and income information
• Bank account information
• Government-issued ID

Automatically Collected Information

When you visit our website, we automatically collect:

• IP address and browser type
• Device information
• Pages visited and time spent
• Referring website
• Cookies and similar technologies

3. How We Use Your Information

We use the information we collect to:

• Process and evaluate your financing application
• Verify your identity and prevent fraud
• Communicate with you about your account
• Process payments and manage your lease
• Report payment history to credit bureaus
• Improve our services and website
• Send promotional communications (with your consent)
• Comply with legal obligations

4. Information Sharing

We may share your information with:

• Retail Partners: To process your purchases at partner stores
• Credit Bureaus: To report your payment history (e.g., TransUnion)
• Service Providers: Third parties who assist with our operations
• Legal Authorities: When required by law or legal process
• Business Transfers: In connection with mergers or acquisitions

We do not sell your personal information to third parties for marketing purposes.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

• SSL/TLS encryption for data transmission
• Secure data storage with access controls
• Regular security assessments
• Employee training on data protection

However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have the right to:

• Access your personal information
• Correct inaccurate information
• Delete your personal information
• Opt-out of marketing communications
• Request data portability

To exercise these rights, contact us at [email protected].

7. Cookies

We use cookies and similar tracking technologies to improve your experience. You can control cookies through your browser settings. Disabling cookies may affect website functionality.

8. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect information from children under 18.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date.

10. Contact Us

If you have questions about this Privacy Policy, please contact us:

• Email: [email protected]
• Phone: 1-800-KOALAFI (562-5234)
• Mail: KoalaFi App, 123 Finance Street, Suite 100, Austin, TX 78701